After fare and schedule, 'bags fly free' is cited as the #1 issue in terms of why customers choose Southwest," Southwest CEO Robert Jordan said on an earnings call in July.
Southwest to charge for checked bags, leaving some travelers asking 'what's the point?'
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Southwest Airlines CEO Robert Jordan said last week, “We are hopeful for a DOT (Department of Transportation) that is maybe a little less aggressive in terms of regulating or rule-making.”
Airline executives and Transportation Secretary Buttigieg fight over regulations even after election
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