“Retailers are working hard to provide a safe and secure shopping environment, despite the daily occurrence of shoplifting and the threat of violence against their employees and customers,” National Retail Federation Vice President David Johnston and Loss Prevention Research Council Executive Director Read Hayes said in a joint letter introducing the report.
Report finds retail crime up 93% from 2019
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Read Hayes, executive director of the Loss Prevention Research Council, said retail workers are asking whether — or when — criminals could become more hostile.
Shoplifting sinks another D.C. business as workers look to quit over safety
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