David Dao

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Chicago fires 2 officers in United passenger dragging case

Associated Press

United Airlines CEO Oscar Munoz, left, accompanied by United Airlines President Scott Kirby, right, testifies on Capitol Hill in Washington, Tuesday, May 2, 2017, testifying before a House Transportation Committee oversight hearing. (AP Photo/Pablo Martinez Monsivais)

Senators decry state of air travel after passenger incidents

By Matthew Daly - Associated Press

FILE - In this June 2, 2016, file photo, United Airlines CEO Oscar Munoz waits to be interviewed in New York. Munoz will be the star witness as Congress examines customer service by U.S. airlines and how air travel can be improved. The hearing by the House Transportation Committee comes amid worldwide outrage sparked when a passenger was dragged off a United flight after refusing to give up his seat to a crew member. The April 9 incident ignited a debate about poor service and a lack of customer-friendly policies on U.S. airlines. (AP Photo/Richard Drew, File)

Lawmakers to airlines: Improve service or Congress steps in

By MATTHEW DALY - Associated Press

United Airlines CEO Oscar Munoz delivers remarks in New York, in this Thursday, June 2, 2016, file photo. United Airlines said Friday, April 21, 2017, that its CEO Munoz won't add the title of chairman in 2018 as planned, as fallout continues from the violent removal of a passenger from a plane this month. (AP Photo/Richard Drew, File)

Physician who was dragged off flight settles with United

By Michael Tarm - Associated Press

FILE - In this Thursday, June 2, 2016, file photo, United Airlines CEO Oscar Munoz speaks during an interview in New York, while seated in the seating configuration of the carrier's new Polaris service. United Airlines says it will raise the limit to $10,000 on payments to customers who give up seats on oversold flights and will increase training for employees as it deals with fallout from the video of a passenger being violently dragged from his seat. Munoz said his response, in which he blamed the passenger and supported his employees, was &quot;insensitive beyond belief.&quot; (AP Photo/Richard Drew, File)

United CEO: I “messed up” with initial response to incident

By The Associated Press - Associated Press

United Airlines CEO Oscar Munoz delivers remarks in New York, in this Thursday, June 2, 2016, file photo. United Airlines said Friday, April 21, 2017, that its CEO Munoz won't add the title of chairman in 2018 as planned, as fallout continues from the violent removal of a passenger from a plane this month. (AP Photo/Richard Drew, File)

The Latest: Physician dragged off flight settles with United

Associated Press

United Airlines CEO Oscar Munoz delivers remarks in New York, in this Thursday, June 2, 2016, file photo. United Airlines said Friday, April 21, 2017, that its CEO Munoz won't add the title of chairman in 2018 as planned, as fallout continues from the violent removal of a passenger from a plane this month. (AP Photo/Richard Drew, File)

Aviation officer gives his version of United flight removal

By DON BABWIN - Associated Press

Cranes from the Port of Newark give backdrop to United Airlines planes taxing at Newark Liberty International Airport, Wednesday, April 12, 2017, in Newark, N.J. (AP Photo/Julio Cortez)

United Airlines changes policy: Crew can’t displace seated passengers

Associated Press

United changes policy, crew can’t displace seated passengers

Associated Press

John Slater, a United Airlines vice president, testifies at a City Council committee hearing in Chicago on Thursday, April 13, 2017. Slater said that bumping passengers to accommodate airline employees happens infrequently, and that federal guidelines requiring rest for crew members made it necessary to get the employees on the United flight in which Dr. David Dao was dragged from on Sunday. (AP Photo/Teresa Crawford)

Lawyer: Dragged passenger will need reconstructive surgery

By DON BABWIN and SARA BURNETT - Associated Press

New bill aims to protect airline passengers

By BRIANA THOMAS - Associated Press

Crystal Pepper daughter of Dr. David Dao accompanied by attorney Stephen Golan, speaks at a news conference Thursday, April 13, 2017, in Chicago. Dao a passenger dragged from a United Express flight Sunday April 9, 2017, suffered a &quot;significant&quot; concussion and broken nose, and he lost two front teeth, attorney Thomas Demetrio said Thursday. Dao was removed from the plane after he refused to give up his seat on the full flight from Chicago to Louisville to make room for four crew members. (AP Photo/Teresa Crawford)

Lawyer: Dragged passenger lost 2 teeth and broke his nose

By DON BABWIN and SARA BURNETT - Associated Press

FILE - In this Thursday, June 2, 2016, file photo, United Airlines CEO Oscar Munoz speaks in New York, during a presentation of the carrier's new Polaris service. The United fiasco where a passenger was dragged off a United Express flight on Sunday, April 9, 2017, is just the latest example of bad behavior by a company or its employees called out by witnesses with a smartphone. Munoz eventually apologized, but not for two days and after first blaming the customer and airport security. Three days after the incident United offered full refunds to all passengers on the flight. As smartphone cameras and social media have shifted power to consumers, they are forcing companies to be more nimble in handling matters they might have tried to sweep under the rug before. (AP Photo/Richard Drew, File)

Oscar Munoz says ‘system failure’ led to passengers removal

By Laura Kelly - The Washington Times

Crystal Pepper daughter of Dr. David Dao accompanied by attorney Stephen Golan, speaks at a news conference Thursday, April 13, 2017, in Chicago. Dao a passenger dragged from a United Express flight Sunday April 9, 2017, suffered a &quot;significant&quot; concussion and broken nose, and he lost two front teeth, attorney Thomas Demetrio said Thursday. Dao was removed from the plane after he refused to give up his seat on the full flight from Chicago to Louisville to make room for four crew members. (AP Photo/Teresa Crawford)

The Latest: Chicago aldermen rip airport, United officials

Associated Press

People with Asian community organizations from Chicago hold signs to protest after Sunday's confrontation where David Dao, 69, of Elizabethtown, Ky., was removed from a United Airlines airplane by Chicago airport police at O'Hare International Airport, during rally near United's counter at the airport's Terminal 1 in Chicago on Tuesday, April 11, 2017. (Chris Sweda/Chicago Tribune via AP)

David Dao United Airlines case: Lawyer says client suffered concussion, knocked-out teeth

By Laura Kelly - The Washington Times

United’s statement on news conference by passenger’s lawyers

Associated Press

FILE- In this June 2, 2016, file photo, United Airlines CEO Oscar Munoz delivers remarks in New York, during a presentation of the carrier's new Polaris service. Video of police officers dragging a passenger from an overbooked United Airlines flight sparked an uproar Monday, April 10, 2017, on social media, but United's CEO defended his employees, saying they followed proper procedures and had no choice but to call authorities and remove the man. (AP Photo/Richard Drew, File)

The Latest: United to pay compensation to plane passengers

Associated Press

People with Asian community organizations from Chicago hold signs to protest after Sunday's confrontation where David Dao, 69, of Elizabethtown, Ky., was removed from a United Airlines airplane by Chicago airport police at O'Hare International Airport, during rally near United's counter at the airport's Terminal 1 in Chicago on Tuesday, April 11, 2017. (Chris Sweda/Chicago Tribune via AP)

United’s passenger flap stokes Vietnam flames

By Cheryl K. Chumley - The Washington Times

FILE - In this Thursday, June 2, 2016, file photo, United Airlines CEO Oscar Munoz waits to be interviewed, in New York, during a presentation of the carrier's new Polaris service, a new business class product that will become available on trans-Atlantic flights. Munoz said in a note to employees Tuesday, April 11, 2017, that he continues to be disturbed by the incident Sunday night in Chicago, where a passenger was forcibly removed from a United Express flight. Munoz said he was committed to “fix what’s broken so this never happens again.” (AP Photo/Richard Drew, File)

United to compensate people on flight when man dragged off

By DON BABWIN - Associated Press

A passenger "voluneers" to be "re-accommodated" when United Airlines "overbooks" a flight. (Associated Press)

United CEO issues apology, calls removal ‘truly horrific’

By DON BABWIN - Associated Press