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This photo taken Jan. 5, 2014 shows Sharon Van Daele posing for the photographer in her home in Tucson, Ariz. Record-keeping snags could complicate the start of care this month as millions of people begin using health plans that they purchased under President Barack Obama’s law. Among the paperwork orphans was cancer survivor Sharon Van Daele, who went back and forth between her insurer and the federal government for more than a week after her coverage was supposed to start but her insurance card failed to arrive. Unable to get answers, she said it felt as if she had fallen into a black hole.(AP Photo/John Miller)

This photo taken Jan. 5, 2014 shows Sharon Van Daele posing for the photographer in her home in Tucson, Ariz. Record-keeping snags could complicate the start of care this month as millions of people begin using health plans that they purchased under President Barack Obama’s law. Among the paperwork orphans was cancer survivor Sharon Van Daele, who went back and forth between her insurer and the federal government for more than a week after her coverage was supposed to start but her insurance card failed to arrive. Unable to get answers, she said it felt as if she had fallen into a black hole.(AP Photo/John Miller)

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